AvISO is delighted to announce that we have been awarded a place on the Crown Commercial Service G-Cloud 13 public sector technology procurement Framework, enabling us to support public sector organisations with ISO 27001 Compliance through our ISOvA Toolbox and AvISO Consultancy services.
G-Cloud 13 provides public sector bodies an easier way to access and procure modern IT services. It allows organisations to select a range of IT services, from software to cloud support options, from a list of pre-approved suppliers reducing the risk of procurement and simplifying the decision-making process.
Lot 2: Cloud Software (SaaS) – applications which are accessed over the internet and hosted in the cloud.
Lot 3: Cloud Support – to help set up and maintain cloud software or hosting services.
In today's world, digitalisation is ever more important in the provision of accuracy, quality, and efficiency across many services. As businesses globally are becoming more aware of the need for ISO standards to operate better, with excellent standards and to win public sector contracts, AvISO is here to support those organisations in the transition within this modern and digital society.
With the pros that increased connectivity and digitalisation bring, unfortunately, comes increased vulnerability with severe implications for the security of the critical infrastructure. Within this ever-evolving digital world, service providers across all industries are responsible for providing their customers with secure and reliable services that have a minimal threat, especially within the UK public sector, to ensure citizen protection.
Traditionally, ISO standards have been developed on paper, with management systems documented in manuals. With the evolution of technology, these have turned digital, allowing organisations more control and visibility. However, even these systems are becoming outdated when managing multiple ISO standards, and threats are inevitable. With the internet now the primary source of information, the spread of disinformation provides a platform of new danger, forcing regulators to balance freedom of expression against the need to counter harmful content.
As more and more services across all industries are moving online (accelerated by COVID-19), this boosts accessibility, efficiency and affordability but also creates new responsibilities, such as managing citizen data responsibly and increasing the citizen acceptance of new digital services. Traditional UK public sector services have been (rightly or wrongly) branded as being behind the times by UK media and customers but are now realising the need for digital transformation.
As the services provided become digitally enhanced, the back-office process must also follow suit to ensure seamless integration for the citizen. AvISO is an expert in working with public sector and government organisations to digitalise their ISO management systems, providing them with audit trails upon which the standards are built.
As services become more digital, businesses and other organisations face new challenges due to changing customer expectations, including an expectation for businesses to deliver a seamless and superior customer experience across all contact channels. Digitalisation is reshaping every level of the "service excellence" pyramid, which shows how a company can exceed customer expectations. Businesses now need to go above and beyond to provide excellent customer services, such as building apps and using technologies such as artificial intelligence, machine learning, augmented reality, virtual assistants, and blockchain to support citizen expectations.
The digital shift has undoubtedly made its mark on the ISO/Auditing and Certification industry; with everything moving online, it is an area where expectations are high. As an ISO 27001-certified business, AvISO Consultancy champion the global accreditation standard to ensure digital processes are protected.
This will likely become an area ripe for standardisation in the coming years. The connected future is taking shape – and standards will be an essential step in ensuring that it works for everyone. Those who stand to benefit are especially the customers, who will receive excellent service.
Organisations are now more likely expected to invest in data protection policies, and cyber security measures and consider the accessibility of their digital offerings with basic protection as a minimum. Holding ISO standards, specifically ISO 27001:2013, demonstrates that Information Security Management Systems meet the requirements.
At AvISO, we go above and beyond the support of implementing ISO certifications and have bespoke software to manage the ISO standards across all organisations. Not only ISO 27001 but all accreditations, from ISO 9001 all the way through to TISAX and SOC 2 requirements. As a G-Cloud 13 supplier, our toolbox, ISOvA, provides a simple, efficient, and effective management of all your governance, risk & compliance requirements, and ISO standards. ISOvA is an integrated management system and risk assurance software solution. It's the simplest way to help your business achieve and maintain ISO certification.
Being Teams or SharePoint-based, ISOvA integrates seamlessly with your existing data – whether you are starting out to get certification, have already made some progress, or already have an ISO standard in place. ISOvA software as a service reduces the cost and effort of ISO certification by providing an Integrated Management System (IMS) together with an optional Virtual Assistant service.
Supported by one of our expert Consultants or through a subscription, we can manage your ISO system requirements to make things more efficient and collaborative for your teams.
What Standard are you looking to obtain:
If you would like to know more about ISO Standards, Certification and the value of a good management system you can add to your business we would love to hear from you: Kent: 01892 800476 | London: 02037 458 476 | info@avisoconsultancy.co.uk
