Meet the Team

Ana has worked with Quality, Health & Safety and Environmental management systems since 1998, across a diverse range of industry, including local authorities, sportive organisations and manufacturing companies.

She was at the forefront of the development of ISO 50001 and ISO 20121, leading the first audits and auditor training based on these standards.

Now she works predominately with ISO 9001:2015, ISO 14001:2015, ISO 20121:2012 and ISO 50001:2011, isolated or in integrated management systems. Ana’s approach is to build management systems around the organisation’s values, culture and business goals so that the system becomes second nature to the modus operandi of the organisation and not an artificial add-on.

Other given project outcomes are an easy to run management system and effective knowledge transfer from the consultant to the organisation so that the management system can deliver the best results and contribute to the overall performance improvement.

Ana has worked with Quality, Health & Safety and Environmental Management Systems since 1993, across a diverse range of industries and services both as a consultant and inside organisations. Ana has worked for companies in building and construction, equipment rental, the chemical and aerospace industries for several years and 6 years as a consultant, trainer and auditor.

She is passionate about business problem-solving, helps companies identify opportunities to increase their overall efficiency and effectiveness and develops solutions aligned with the business goals and culture.

Ana works predominately with ISO 9001:2015, ISO 45001:2018, AS 9100, IATF 16494 and is a lead auditor in ISO 22301:2019 with continuous improvement using LEAN methodologies.

Danny is an IRCA CQI qualified Lead Auditor for ISO 9001:2015 and ISO 14001:2015.

His ISO journey has been enriched by 15 years' hands-on experience in the Royal Air Force (RAF), where he honed his skills in building, implementing, and maintaining Management Systems.
‍
His passion lies in empowering businesses to thrive through the development of robust management systems. Having navigated the intricacies of the RAF, he understands the critical importance of systems that endure.

He collaborates seamlessly with all organisational levels, ensures sustainable management systems and is committed to excellence.
Above all, he believes every detail matters, and success is built on a foundation of precision and integrity.

Daren has worked within customer-facing roles his whole career. For the past 22 years, he has specialised in Quality and Training. In his previous roles, he has implemented and managed core standards in Quality (ISO9001), Environmental (ISO14001), Information Security Management System (ISO27001) and Health and Safety (ISO45001).

While managing these core standards, he has conducted numerous internal audits and facilitated external certification and surveillance audits by UKAS certification bodies.

Having implemented and developed each standard gives him a strong understanding of implementing and maintaining management systems and enables him to provide insightful guidance and support.
‍
Summary of Skills:
• Lead Auditor ISO 27001 Information Security Standard

Edward is a BSc Business and Management student from the University of Exeter, joining AvISO as a Graduate Trainee Management Consultant. He will use his academic knowledge to support the existing team of consultants, allowing him to become proficient in various ISO standards that the AvISO consultants specialise in. Edward has recently become a Lead Auditor for the ISO 9001 Quality Standard.

Summary of Skills:
• BSc Hons Business and Management Degree
• Lead Auditor ISO 9001 Quality Standard

Elliott completed his A levels at Reigate College and, after a gap year, has joined AvISO Consultancy Ltd as a Cyber Security Apprentice. He is eager to develop his skills and contribute to the team.

With several years' experience working in the legal sector, in data protection compliance and implementing ISO management systems, Eithne is a competent team member. She has extensive experience working within data protection compliance for numerous organisations across various sectors as an experienced Data Protection Officer Eithne has assisted our client's with data privacy matters, which has helped our clients improve internal data protection practices and ensure compliance with ISO 27701.  In addition, Eithne is also a Lead Auditor in the ISO 27001 Information Security, 9001 Quality and 45001 Health & Safety Standards.

Summary of Skills:
• Lead Auditor ISO 27001 Information Security Standard
• Lead Auditor ISO 9001 Quality Standard
• Lead Auditor ISO 45001 Health & Safety Standard
• Certified EU GDPR Foundation and Practitioner
• Solicitor (Postgraduate Diploma in Professional Legal Education and LLB Hons Law)  

As an experienced Microsoft IT consultant with over 20 years of experience implementing ISO management systems, Graham's approach improves information security and business efficiency. It is adept at delivering projects aligned with an organisation's strategic objectives.
‍
Summary of Skills:
• Chief Information Officer for ISOvA
• IRCA Certified ISO 27001 Information Security Management Systems Lead Auditor
• Microsoft Certified Professional in Administering Office 365 and Windows systems
• Detailed knowledge of Information Security systems controls, policies, and procedures

Heather has had a successful career working as a Sales Administrator for over 20 years. Most of her career was spent, but not limited to, the Motor Trade. During this time, she also took a break to help raise her two boys. She now joins AvISO as an admin support for our Operations Director.

Jane joined the AvISO team in June 2017 working part-time, however from January 2021 she has started full-time working as Operations Manager. 

Following a successful 10-year career working in Client Relations. Originally starting her corporate career in a coordinator role supporting senior account managers, Jane was soon promoted into an account manager role herself taking on responsibility for several large Blue-Chip accounts. Jane and has been instrumental in supporting AvISO to grow and continually improve the services provided.

As Operations Manager, Jane is responsible for supporting the consultancy team, event organisation, client relations, website & social media, invoicing and accounts.

A former leader in implementing and supporting integrated management systems in global blue chip organisations, John has brought his wealth of knowledge and experience to AvISO as a consultant. With an extensive background in standards, software and certification, John’s primary strengths are in management systems for quality, safety and environment (eg, ISO 9001/14001/45001) and food safety (ISO/FSSC22000 and BRC). He is also developing a keen interest in supporting other standards, including information security (ISO27001), and is integrating these into his portfolio of expertise.

Summary of Skills:
• Chartered Quality Professional (MCQI CQP)
• Practitioner member of IEMA (PIEMA)
• Lead auditor ISO9001 Quality standard
• Lead Auditor ISO14001 Environment standard
• Auditor Occupational Health and Safety ISO45001
• Food safety HACCP qualified

Miles Chandler, Tech IOSH, AssocM CIWMBio​
‍
Miles has worked with Quality, Health & Safety, Environmental, and Information & Security at various levels throughout his career. Having served in the US Military before settling in the UK, he has expanded his working knowledge in heavy industry, industrial manufacturing, high & low-risk waste management, and health & safety.​ He is pragmatic and practical and firmly believes that nothing is impossible to achieve if you approach it in the right direction. He is a Technical Member of the Institute of Occupational Safety and Health and an Associate Member of the Chartered Institute of Waste Management.

Summary of Skills:
• NVQ Business Improvement Techniques (Lean Management)
• NVQ Team Leading
• NEBOSH National General Certificate in Occupational Health and Safety
• Environmental Permitting Operators Certificate
• WAMITAB Diploma for Sustainable Waste Management Operative
• ISO 45001 Lead Auditor
‍

With over five years' experience in implementing ISO management systems, Oliver is a well-motivated, enthusiastic individual and capable team member. He is adaptive and creative in problem-solving and project management and delivers projects aligned with an organisation's strategic objectives. He is also experienced in working with ISO 14001:2015. Oliver says that working with each business is like completing a jigsaw puzzle. We have to find the pieces in what you are already doing and then put them together to form a Management System that meets the Standards requirements and adds real value to your business.

Summary of Skills:
• BSI certified ISO 9001 Quality Management Systems Lead Auditor
• Alcumus ISOQAR certified ISO 14001 Environmental Management Systems Lead Auditor
• SGS certified ISO 22000 Food Safety Management Systems Lead Auditor
• BSI certified IATF 16949 Automotive Management Systems Implementation course

Former operations director of UKAS (United Kingdom Accreditation Service), Paul is an experienced auditor who brings his expertise in ISO 17024 and 17025 standards to support AvISO. He is a highly self-motivated individual, adaptable to different situations, and a resourceful leader. Working for UKAS for 17 years and currently a Managing Director for GQMS, Paul has gained extensive knowledge and awareness of technical issues arising from accreditation issues across a range of international standards. He is committed to providing practical solutions to help businesses meet and exceed their certification requirements. Paul's attention to detail, professionalism, and dedication to quality make him an asset to any team.

Paul has worked with Quality, Environmental and associated resource efficiency initiatives for over seven years. In this time, he has built relationships with universities, accredited certification bodies and many companies to develop a comprehensive understanding of these subjects.  Focus is always given to realising the best from the Standard for the individual and not making the individual fit the Standard. Paul's approach is always to develop a management system tailored to the individual goals and objectives of the organisation so it can be more than just a certificate and will bring about genuinely positive improvements. This style ensures paperwork is kept to a minimum whilst helping you develop efficient processes that are clearly understood and communicated across the business.  

Summary of Skills:
• BSI certified ISO 9001:2015 Quality Management Systems Lead Auditor
• SGS certified ISO 13485:2016 Medical Devices Quality Management System Lead Auditor
• BSI certified ISO 27001:2015 Information Security Management Systems Lead Implementer
• ISO management system focused MSc, PhD, and visiting lecturer at Cranfield University

Samantha was first introduced to ISO 9001 Quality Management Systems over 8 years ago in the construction industry, where she gained her knowledge and love of the standard. She has since implemented ISO 45001 Health and Safety, ISO 14001 Environmental and ISO 27001 Information Security in a variety of industries including medical, manufacturing, chemical, automotive and transportation.

In addition, Samantha has worked with ISO 13485 Medical Devices, EN 45501 Metrological aspects of non-automatic weighing instruments and EN 1090 CE Marking for Structural Steel and Aluminium. She continues to grow her knowledge and hopes to use it to help businesses continually improve.

Summary of skills:
• Lead Auditor ISO 9001 Quality Management Systems
• Lead Auditor ISO 45001 Health and Safety Management systems
• Lead Auditor ISO 14001 Environmental Management Systems
• Lead Auditor ISO 27001 Information Security Systems

 Sarah began her ISO career journey within the toy industry, focusing on various aspects of quality and legal compliance. Over the years, she has worked across different industries, incorporating Health & Safety and Environmental Management Systems. Additionally, she has served as an external third-party certification body auditor. Sarah enjoys building upon existing or new foundations to help develop a robust and effective management system that aligns both with standard and clients' business objectives whilst at the same time offering continued support and problem-solving solutions.

Summary of Skills:
• Lead Auditor ISO 9001 Quality Standard
• Lead Auditor ISO 45001 Health & Safety Standard
• Lead Auditor ISO 14001 Environmental Standard

Sophie is originally from a food industry background. She started out in an office base supporting role alongside buyers and senior account managers of high profile commercial accounts. Sophie subsequently moved into a more autonomous sales role covering London before extending to a national account manager role. Her experience has meant she has been exposed to the systems, and logistics of both her employers and many other businesses she has worked with of varying size.

She has since left the food industry to start a family. Following her maternity leave Sophie has chosen to put her skills back into practice working part-time for AvISO.