Toolbox Talks - Internal Audit Training

Introduction to Management System audits

• What is an audit?
• Audit criteria and Audit Evidence
• What is the purpose of an internal audit?
• Which types of audits are there?
• Auditors and auditees - roles and responsibilities

Phases of an Internal Audit and How to prepare and plan an Internal Audit

• Audit phases
• Scope and objective
• Documental verification
• Preparing the Audit Plan using the process approach vs using the ISO clause approach

How to do the field Internal Audit

• Opening meeting

How to build an Audit Programme

• Purpose of the Audit Program
• Content of the Audit Programme
• Audit Programme Manager

How to be a good internal auditor

• Auditor profile and behaviour
• Auditor competence and skills
• Audit techniques
• Establishing priorities when conducting audits

How to prepare an audit report

• Findings reporting
• Findings classification
• Audit conclusions

Response to the audit report
Evaluation of the Internal Audit Process - continuous improvement

• Accepting root cause analysis and corrective actions
• The Internal Audit Process - monitoring and evaluation

Most frequent ISO 9001 findings - clause by clause

• Examples - Most frequent ISO 9001 findings