ISO 9001:2015 & ISO 14001:2015 for an industry leading sustainable packaging and paper company, based in London, UK.

“It was a good process, a great experience, and we would like to extend our congratulations to the team. We would also like to extend our utmost gratitude for those involved. We know it was a process for all of us to go through, especially considering the times we are in at the moment.”

AvISO helped envoPAP implement both an ISO 9001:2015 and ISO 14001:2015 Management system.

After an initial scoping exercise, we needed to clarify which processes and controls the organisation currently had in place, and where we would need to implement further requirements to ensure that they were in conformance with the required standards.

It was evident from my initial meeting with envoPAP that they took their environmental impacts seriously and were actively engaged in looking at improving on their quality and environmental performance, that had allowed them to gain certification to B-Corporation.

Due to the current working restrictions surrounding Covid-19, we worked remotely on the implementation. However, this provided a specific set of difficulties that we needed to overcome to ensure that the project went ahead smoothly.  During the planning phase, there were numerous factors to consider:

• Time – it was vital to ensure that we had a precise itinerary for each remote visit to allow us to begin the process of building the MTMS Toolbox with the relevant information.
• Communication – As the Integrated Management System was being implemented into the AvISO MTMS Toolbox, a proprietary system that was developed by AvISO, working off-site was proving to be as effective as onsite visits.
• Objectives – As previously highlighted, setting clear goals for each step allowed us to keep on track and ensure that we were ready for the Stage 1 Audit.

The Stage 1 did not highlight any areas of concern or weakness in the management system consequently, there was little that was needed to be actioned before the Stage 2 – this allowed the AvISO team to help further with the continual improvement of the management systems and move along the project to the next phase which was in achieving certification through NQA for both ISO 9001 & 14001 at stage 2 remote audit.

During the few weeks that we had between Stage 1 and Stage 2, we tasked envoPAP with gathering the required evidence that needed to be demonstrated at Stage 2. Due to the incredible work that had been put into the project by the envoPAP team, the required evidence was easily obtainable.

Upon Stage 2 concluded, it was another successful day with some incredibly positive auditing conducted by the team at NQA. There were no minor nonconformities raised at the time of the Stage 2 certification audit, and only three opportunities for improvements around interested parties, and scope. Which is not a rarity at an initial certification assessment.

I would like to express my gratitude to the team at envoPAP for engaging with the project and would like to congratulate them with their successful certification through a UKAS accredited certification body.

NQA was the certification body for this project, and they have also written a case study, find out more here - https://www.nqa.com/en-gb/resources/case-studies/envopap

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